Emotional Intelligence and Work-Life Balance in the IT Sector

ABSTRACT

In today’s rapidly evolving workplace, particularly within the Information Technology (IT) sector, maintaining a healthy work-life balance (WLB) is crucial for employee well-being and organizational productivity. Emotional Intelligence (EI), encompassing skills such as emotional regulation, empathy, and self-awareness, plays a pivotal role in helping employees manage work-related pressures while maintaining a personal life. This study aims to explore the theoretical relationship between EI and WLB, focusing on how EI competencies contribute to achieving a balanced life in organizational settings, especially within the IT sector. It also seeks to analyze existing frameworks of EI and WLB to better understand their impact in these environments. Furthermore, the study proposes theoretical recommendations for leveraging EI to enhance WLB, offering insights into how organizations can use EI development programs to support employees in balancing their professional and personal commitments. Through this research, it is anticipated that organizations in the IT sector will gain valuable knowledge to develop strategies that foster a more supportive work environment, improve employee satisfaction, and ultimately boost organizational performance.

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