An Empirical Study of Factors Determining Work Related Stress on Retail Employees

ABSTRACT

Common sayings such as "health is wealth" and "work is worship" are becoming less prevalent due to the causes of stress in the workplace. In the current work environment, "stress" is an important and essential word. This practise is contributing to "stress" among employees, as companies recruit workers without regard to their mental health, calibre, or physical capacity. This tension may be viewed as positive in some locations, but the majority of the time it is interpreted negatively. Work-related stress arises as a result of people’s lifestyles and the evolution of their jobs, and it has a direct relationship with the work environment and the health and well-being of employees. The purpose of the study is to discover the elements that influence retail employees’ work-related stress and its effect on their health. To acquire primary data, a survey was administered to 237 retail employees using a standard questionnaire and random sampling. The mean and t test were utilised to obtain the desired findings. The study concludes that "Overload," "Higher Target," "Lack of Technical Knowledge," "Low Income," "Long Standing Shifts," "Less or No Appreciation," "Long-Term Customer Relationships," "Job Insecurity," "Low or No Support," and "No Control" are the factors that determine the work-related health of retail employees, and that all of these factors have a significant effect on the health of retail employees.    

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